The popular feature was formerly known as GetCareNow
Denville, NJ – Saint Clare’s Health, a member of Prime Healthcare, announced today that its valued patients can again conveniently select an approximate arrival time for non-life-threatening emergency-room visits at both locations: Saint Clare’s Denville Hospital and Saint Clare’s Dover Hospital. The tool, now offered under thenameFastTrackCareand formerly known as GetCareNow, offers an enhanced emergency room experience, furthering the hospital’s mission to provide high-quality, compassionate care to patients where and when they need it.
The technology allows patients to select an approximate time via saintclares.com to be seen in the ER. Patients fill out a brief, secure form, and no username or password is required. The tool can notify the patient if there is a change that may extend the wait time, and a notification can even be sent if there has been a reduction in surge to encourage an earlier arrival time.
Importantly, FastTrackCare is intended only for non-life or limb-threatening emergencies. In a life-threatening emergency, call 911 immediately.
“Using this online scheduling tool can help the intake process in the busiest part of our hospitals. This is another way we continue to enhance the patient experience,” said Brian L. Ulery, Chief Executive Officer, Saint Clare’s Health. “Our hospital is deeply committed to the communities we serve, and we are continually working to expand access and bring the most innovative and needed medical services closer to home.”
The easy-to-use tool provides added convenience for those with non-life-threatening medical needs. While appointments cannot be explicitly guaranteed due to the variable nature of an emergency department, the tool still allows patients insight into current wait times and increases communication through the notification features.
For critical symptoms, such as severe injury, chest pain, shortness of breath, or signs of stroke or heart attack, community members are encouraged, as always, to call 911.
How FastTrackCare Works:
- Patients complete a brief, secure form in English or Spanish; no username or password is required.
- The system assigns the next available time slot and reserves the patient’s place in line.
- A confirmation with details and directions is sent immediately.
- Real-time notifications alert patients if changing conditions affect the expected arrival time.
For more information—or to reserve an ER arrival time—visit saintclares.com or visit: http://saintclares.com/services/emergency-medicine/ to learn more about our emergency departments.
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About Saint Clare’s Health
Saint Clare’s Health, a member of Prime Healthcare, is an award-winning provider of compassionate care delivered with the latest technology, serving the communities of Morris, Sussex, and Warren counties. Its network of hospitals and healthcare facilities, include Denville Hospital, Dover Hospital, Behavioral Health Centers in Boonton, Denville, and Parsippany, and an Imaging Center in Parsippany, among other satellite locations.